1. When you plug a new disk into a Hopper, it will ask if you want to prepare it for use. If you say yes, it will take care of all that for you.
2. Pressure from Dish? No one from Dish has ever mentioned a phone service or anything about routers to me. Although I guess I only talk to them once every 8 years or so.
1. I'd love to believe that, but my own personal experience supports those of hundreds of buyers:
Good luck with that.
2. EVERY call to Dish (about 50 in the last few months) has produced two unwanted responses: a LONG spiel about Boost and 2-3 minutes of my screaming obscenities in a vain attempt to talk to a human being. A tech in my home recently agreed, apologized, sympathized, and gave me a direct phone number that often works much better. Result in one case: 15 minutes of him operating my system remotely, followed by a curt
"It's not the mesh we promised would solve all your problems and sold you; call Spectrum and the manufacturers of your router, modem, and TVs." Other such calls to that number led to
"We'll send a tech out right away". THAT has produced no-shows, 24 hours, and two weeks.
No WONDER it took several months to fire Spectrum and expand my 18-year Dish service to replace Spectrum's 25-year TV service (for 25 years both were extremely unreliable and could not provide the services we want anyway: independent viewing on every TV). I find it hard to believe the newest independent comparisons' findings that the Google Nest Pro mesh system is 98% as good as ANYTHING else unless one needs parental control features.
After I hit POST REPLY, I'm unplugging my modem, my Spectrum wireless router, my Nest mesh router, and every Nest "Point", sequentially returning power to each of those, and running my network tests. IOW, I'm repeating everything the Dish tech did to install my mesh system but with two additional mesh Points. That shouldn't take more than an hour or two.
If that works, I'm happy. If not, I call Dish one more time to come tomorrow, add two mesh Points to their mesh system, and see whether they can back up their claim of far superior coverage. If they can't, I'll return all the mesh crap, go back to a wireless system (probably some TPLink), and live with it.
The "funny" part? The TV in my steel shop -- the remotest TV from my base mesh router -- has never missed a beat in all this, even with all three mesh points unplugged.
I wish I had more hair to tear out, or could at least find someone who could come to my home and fix all this ****. (I thought about Geek Squad, but their reviews are absolutely rock bottom.