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Recent content by AC Lown | SatelliteGuys.US

Recent content by AC Lown

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    DirecTiVo launched since the last time I was here

    Love the Tivo, but it's personal preference. I only have one TV, and can't imagine having enough time to watch as much programming as 5 tuners would provide. I already have more on my tivo than I will ever watch. To each his own.
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    Weird channel glitch with NBA League Pass…

    It's not that hard to search using the "scoreguide" feature... But, what is nice is that even if you are watching the cluster of channels for whatever sport, the feed doesn't cut out as soon as the game is over.. you can still watch the post game, etc.. Usually pregame stuff is also open 30-60...
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    Directv Tivo Question

    Thanks OSD.. I will ask and see what happens. I really love my DirecTV service, so I really can't complain other than this tivo mishap. But, like I said.. I guess asking never hurts, so I will see what they say, if I can get over my feelings of being greedy. Having worked in customer support for...
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    Weird channel glitch with NBA League Pass…

    I get both the NHL and MLB packages, and having the regional sports nets "unlocked" really enhances the experience. Makes me wonder why they don't advertise it that way to encourage more sports pack subscribers, or offer a package deal if you order sports pack and one of the other sports...
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    Directv Tivo Question

    LOL.. I should have chosen my user name more wisely.. AC Lown was what I was going for.. But I don't mind being a clown :P Thanks for the advice. I've been dealing with the team that I believe is called "Advocacy", and they asked me to call them to confirm that I received my Tivo, which I will...
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    Directv Tivo Question

    I got my Tivo... It took someone to ignore the ordering system and physically pick up the box and ship it to me. I like it. We Tivo guys die hard. Now, I just have to figure out the method for sending back the four DirecTV HD DVR's that I have stacked up. The representatives have all been very...
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    Directv Tivo Question

    Latest: When you contact the customer advocacy Sr VP, they act pretty fast. Received a call this evening, and the result is that I will in fact be receiving a 4th D-TV HD DVR, since the order was already placed earlier today. Thankfully, someone is going forgo the ordering system, physically go...
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    Directv Tivo Question

    One would think! :) Judging by the large stack of HD DVR's I have sitting next to me, I'd say there's a problem in their ordering system. I've worked in Internet/Telecom for 16 years, and I've seen system errors just like this come across my desk many a time (unfortunately). But, nobody I've...
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    Directv Tivo Question

    Not sure if my image shows or not from previous post... Anyhow, if you can't see it, it's a screenshot of the "recent activity" from my account. sigh.
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    Directv Tivo Question

    You may be right. Maybe time to ditch DirecTV also. Note in image - all the items with the same charge all say the same when I open them up.
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    Directv Tivo Question

    I am going to lose my mind. TWO more Direct HD DVR's arrived today. No Tivo. So.... I have 1 HD Television. 1 HD DVR that is in use. 3 HD DVRs that are still in their boxes. One empty box with a return shipping label to return my DVR that is in use. I never play "angry customer", but I am at a...
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    Be very careful with what the DIRECTV CSRs tell you

    I received a similar email, and within a day I had them calling me left and right until I was home and able to pick up the phone. There are definitely flaws in some systems, etc. But the support department is solid.
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    Directv Tivo Question

    Update - in case anyone cares - I do in fact have another HD DVR on it's way. These things are starting to stack up. Apparently I will have an HD DVR and an HD Tivo coming to me on approximately Tuesday. SO, when the dust settles, I will have THREE HD DVR's to send back - the one I've been...
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    Directv Tivo Question

    First of all, I will say that I love DirecTV, and everyone I have talked to has been top notch in terms of being friendly, helpful, and professional... That being said, ordering this HD TiVo has been damn near impossible.. As I said above, they shipped me a Direct TV HD DVR (the one I want to...
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    Loyalty Present?

    I received my most recent loyalty reward last September on my anniversary date. It was only 3 free months of the Outdoor Life Channel, not my thing. In previous years, I had received free Sports Pack for 3 months, which I loved. I've received an anniversary gift every year since year 5 and...
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