The new yellow card arrived Friday. 9 AM - Per the enclosed instructions I called DN tech support to have it activated. After 15 minutes of fumbling the support person said they were having computer problems and were unable to activate the card. She told me to keep checking my receiver...

korsjs, Thanks. That seems like the most sensible approach. Just another example of E*'s misinformed and underinformed support people.

dfergie, thank you very much for the reply. Duh! I should have done a search before posting. After I posted I found the other yellow smart card thread. No, I don't have the yellow card. I just called DN and they're going to send one to me, although the tech had no idea what I was...

I need some help. On Thursday evening I noticed that my Dish 6000 was no longer passing HD video from Showtime. All that displayed was a black screen, although the browse banner would still superimpose itself over the black. DD audio is still present. All other Dish HD channels, my OTA HD...