Yeah that's alot longer and glad you were able to get something out of it. Know what you mean about that but not going to argue too much if they have to put some $ into it. Just didn't want to "buy" the equipment for the full price, them sit back and get the money while I'm locked into a new...

It says multi satellite on it, not slim line. So that means that they would have to upgrade the dish as well. I guess overall then if they are going to have to put some money into the upgrade for equipment and install that makes me feel better about doing the upgrade. Just have to save up now...

Might have to see what they can do on a HD DVR as it might be a better deal overall. Here's what the info screen shows: 3-LNB (18"x20") Thanks for your help!

Thanks for the info, didn't know if this was normal practice. Looking at it from other companies and the way they do two year upgrades (cell phones) it just seems a little odd. Hutch, from what the CSR said we only need the receiver as they mentioned nothing of a new dish. raoul, thanks...

Just wondering what kind of experiences people had with this and if mine is something to be expected. We've had DTV for almost 3 years now and have had only one promo that we used. We had gotten out of the 2 year contract, things weren't going well and we called in needing to cancel to save...