Just wondering if anyone can help me out trying to sort out what might have happened. Tech connected up all outside gear and grounded to an outside ground (copper, pretty oxidized) on the house. Came inside and began hooking up the SWM power injector, after hooking up the H34 and the H25 in...

I live in Mahomet, IL and had an install scheduled last week and found out even though I have a perfect view of the Eastern Arc satellites (and no view of the old arc) that I can't get activated or installed on the Eastern Arc yet... Does anyone know if there is a schedule of availability or...