622 Phone Problem?

[ekilgus]

Probably 90% of the time when I turn the TV on I get the message about not having a phone line connected to the 622 and that I must have the phone line in order to avoid additional charges. Well, everything I check out seems to be fine ( I have a dial tone on that line) and everytime the phone rings, the caller ID displays the number on the screen. The caller ID display never fails so I'm thinking I may have a problem with the 622. I called Dish and they said that their records indicate a phone line is connected and not to worry, but I do. Could this be a problem with the 622?

 

[ekilgus]

What's this? Nobody but me have this problem?

 

[KwestJones]

I had it with my 625. Kept getting the charge on my bill...eventually they sent me a new 625. Said somethin was wrong with the modem...

When u go in the diagnostics screen...I believe its under phone...when u hit dial out...it should say "no dial out scheduled."

If not...u could have a modem problem....which sucks for anything u might have saved on ur DVR.

 

[gdarwin]

Check your bill through the 622 (channel 100). This will force the 622 to dial out. If it has a problem you will find out.