Here is a story.
At March 07 I upgraded my 811 receiver with VIP622.
Yesterday I got my new bill from Dish. Here is a part of it:
Addl Receiver Access Fee……….…….....6.00
DISH Network DVR Service Fee……..…5.98
DishHD Bronze…………………… .........…49.99
CT Gross Tax………………….…….........….2.65
Lease Equipment Upgrade………..….299.99
DISH Network HD Receiver…… …….0.00
Equipment Install……………………........ 99.95
Promo Prof. Install…………….........……..0.00
Installation…………………………...............0.00
DISHPro Dual LNBF………….........…….79.00
State/Local Tax………………........………33.79
It took me over 2 hours of conversations last night with (3) CSR's explained them that 299.99 should include all installations and equipment. What I couldn't get is why they charging me Addl Receiver Access Fee 6.00
. The explanations were different every time I asked, but they won't take it away.
I have only one receiver in the house and it is connected to the phone line. When I called for upgrade CSR stated that I should pay 49.99 for the Bronze and 5.98 DVR Fee.
Did anybody know if they suppost to charge this?
My understanding was that this fee should be waived for the first receiver.
At March 07 I upgraded my 811 receiver with VIP622.
Yesterday I got my new bill from Dish. Here is a part of it:
Addl Receiver Access Fee……….…….....6.00
DISH Network DVR Service Fee……..…5.98
DishHD Bronze…………………… .........…49.99
CT Gross Tax………………….…….........….2.65
Lease Equipment Upgrade………..….299.99
DISH Network HD Receiver…… …….0.00
Equipment Install……………………........ 99.95
Promo Prof. Install…………….........……..0.00
Installation…………………………...............0.00
DISHPro Dual LNBF………….........…….79.00
State/Local Tax………………........………33.79
It took me over 2 hours of conversations last night with (3) CSR's explained them that 299.99 should include all installations and equipment. What I couldn't get is why they charging me Addl Receiver Access Fee 6.00

I have only one receiver in the house and it is connected to the phone line. When I called for upgrade CSR stated that I should pay 49.99 for the Bronze and 5.98 DVR Fee.
Did anybody know if they suppost to charge this?

My understanding was that this fee should be waived for the first receiver.
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