Changed TV's now no signal

[cclair]

I just swapped my upstairs and downstairs televisions. The downstairs TV was TV1 and the upstairs TV was TV2. Once I swapped them, I changed the channels to the appropriate receiving channels (Channel 3 for the now downstairs TV, and channel 73 for the now upstairs TV), but no I get a message with Code 015 saying aquiring satellite signal. I spent over 2 hours with customer support and they said they have to send out a technician in 3 days. A diagnostic check showed a red box under the Satellite 119 and 110 boxes indicating that they are not receiving a signal.

Is there any hope of watching NFL today for Thanksgiving, or do I have to wait 3 days for a tech to fix the problem?

Also, I don't understand how just swapping television sets could cause this problem?

 

[harshness]

Did you move the receiver?

What receiver are you using?

 

[okiekevn]

sounds like ya messed with the cables on the receiver. when switching tv's, stick only to the tv. disconnect the cable from the back of the old tv, remove old tv, insert new tv, and connect cable to back of new tv. its best to always label any cable that you disconnect as it will make it easy to identify where it goes if the need arises. look in your owners manuel for your dual tuner receiver, and follow the wiring diagrams. you might salvage it.

 

[andyin137]

I moved my Tvs around and just disconnected cables to Tv and reconnected and switched channels and reset remotes.No problem doing that and works fine.