Chicago - - second box causing problems?
Well I had my install on Saturday, all went well here in Chicago.
Except they forgot my second box. I was told by the installer that
they would come back on Sunday with it. Well a whole day of waiting
around and they were a no show. So on Monday I called the company
Adant wireless to see what was up. Was told they would come on
Monday. When they showed up he had the box but no wire's, no remote,
no OTA module. I told them to come back when they had everything.
Last night after waiting until 8 pm they showed up. (was told they
would be there around 4:30) Installed the second box took a long time
to get it activated. All seemed well, UNTIL i realized that now i
was having problems getting one of my OTA channels CBS in Chicago
(WBBM) this is a sticky subject as it is a tough signal to pull in,
in most cases. But prior to having the second box installed i had no
issue's and good signal strength, now i can't even get the channel
and signal strength has dropped below 20. Anyhow they used diplexers
on my install after insisting that the problem with them has been
resolved. Also they used the amped antenna even though i am only
about 4 miles away form the towers. Anyhow very disappointed in the
loss of this channel, and i am thinking that i will send the second
box back if that is what is causing the problem. I didn't want them
to use diplexers because of the known issue's with them, but they
insisted and wouldn't run 4 lines for me. So now i am stuck, what to
do, any advise? Also i am very upset that i had to waste my day on
Sunday waiting for a no show, on Monday night and on Tuesday waiting
forever. This sucks.
