What receiver did you have before the upgrade.A DVR?Called today for an upgrade to a 722 and was told it would be free. No up front cost, no mail in rebates and a install on Feb 2.
What receiver did you have before the upgrade.A DVR?
Called today for an upgrade to a 722 and was told it would be free. No up front cost, no mail in rebates and a install on Feb 2.
This is somthing that just dont make since to me. i called same day as you with a feb 4 setup and was told i had to pay,$149. why cant these people be more consistant.Called today for an upgrade to a 722 and was told it would be free. No up front cost, no mail in rebates and a install on Feb 2.
For everyone trying to get a new deal on a DVR.... remember the golden rule.... if you dont like what the CSR tells you.... email the ceo address.
Be nice to the CEO folks. I have found that the nicer you are with those guys answering those emails, the more likely it is they will work something out with you. As a general rule they tend get the job done when the rest of the employees screw something up.
If there is a free 722 promotion coming, the ceo address will know. Its been seen in the past that the CSR's can take a little time before they know the promotions. Some of the reps just never seem to read the memo's coming to them.
Being with Dish for over 10 years myself..... whenever the regular reps screw something up.....ceo always has made it right.
My two cents.
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