DIRT: Please help!

[johnpas73]

I'm having some issues with connecting to my receiver on Dishonline. Really hoping to get something set to record later today, but it says my receiver is not connected, I know it is though!

John

 

[garys]

What receiver? Which sling? Do you have dsl? Check connection on Receiver? Try resetting receiver and sling? Need a lot more info.

 

[johnpas73]

I have a 722 connected via ethernet. No sling. Don't want to watch TV, just want to manage my DVR from dishonline.com like it should work. When I go to dishnetwork.com and look at my account, i see the 722 is "Broadband connected" but when go to dishonline.com, it says "cannot connect to receiver"

 

[johnpas73]

Also, when I look at the guide on dishonline.com, it shows locals that are not mine, it shows only a few of my locals, none in HD. What a mess

 

[redelephants]

Also, when I look at the guide on dishonline.com, it shows locals that are not mine, it shows only a few of my locals, none in HD. What a mess

Dish remote access often does this to my account as well. My best advice is for you to just learn to live with all the discrepancies and inconsistencies. Dish remote access/dish online has never worked like it was supposed to for many subscribers and Dish has yet to "fix" any of the problems you are mentioning.

 

[garys]

DishOnLine is hit or miss, never got it to set recordings even when it seemed to be fine. Not sure if DIRT can help you on this one. I'm sure one will be along to try and help.

 

[bcbarlow7737]

Try a different browser. I can't use IE with dishonline. Firefox usually works.
Sent from my Windows Phone using Board Express

 

[MattG@DISH]

I'm having some issues with connecting to my receiver on Dishonline. Really hoping to get something set to record later today, but it says my receiver is not connected, I know it is though!

John

Sent you a PM