Dish says I own my receiver?

[labrat321]

I called and cancelled dish yesterday and the rep said they would be sending a box for me to return one receiver. I told her I had 2 receivers, a 622 and a 722. She said I only had to return the 622 because I owned the 722. Both receivers were installed at the same time as a new customer. Anyone else have this experience?

 

[sergei]

I'd try and get that in writing!

 

[Scott Greczkowski]

Bank Error in Your Favor - Collect $200.

 

[Laddyboy]

Bank Error in Your Favor - Collect $200.

Except later when they start sending nasty letters asking where the other receiver is. The left hand and the right hand at Dish taketh and giveth.

 

[Scott Greczkowski]

Log into your account and take a look at your equipment, it should say owned or leased there... If it says owned then print it out and keep it.

 

[labrat321]

Log into your account and take a look at your equipment, it should say owned or leased there... If it says owned then print it out and keep it.

When I log in now all options except billing and restart service is greyed out. I think I will email dish after I receive the box to return the receiver and ask them to confirm that I need to return receiver #### and do not need to return #### because it is an owned receiver.

 

[MaryB@SlingTV]

I called and cancelled dish yesterday and the rep said they would be sending a box for me to return one receiver. I told her I had 2 receivers, a 622 and a 722. She said I only had to return the 622 because I owned the 722. Both receivers were installed at the same time as a new customer. Anyone else have this experience?

If you would like to PM me your account or phone number, I can review the account and advise you on the status of your receiver. Just let me know, thank you!

 

[Claude Greiner]

You probably had a bad box at some point and when you went to activate the replacement the CSR marked it as an owned receiver instead of a lease.

If you feel the receiver should be leased, then send it back.

If I where you, I would send back what they ask for and wait 3-4 months. IF they don't ask for it back then go ahead and sell it on ebay.

 

[labrat321]

If you would like to PM me your account or phone number, I can review the account and advise you on the status of your receiver. Just let me know, thank you!

Sending you a pm