A very nice CSR named Wayne was activating my 508 tonight. I asked him about the 811 deal, even though I'm waiting for the 921. He said he hadn't heard of it. Checked his updates on the computer, nothing about it. When I told him where I had heard about it, he was blown away by all the posts about it, and the fact that the Boston locals being down was already being talked about! He said he has worked with Dish for 3 years, and wished that the CSR's got all the info that we obtain here.
Great job Scott and everyone, Wayne said they should make this site mandatory reading for all the CSR's!
PS. No one tell Bob Haller!! He'll never leave them alone!! Ha Ha!
Great job Scott and everyone, Wayne said they should make this site mandatory reading for all the CSR's!
PS. No one tell Bob Haller!! He'll never leave them alone!! Ha Ha!