lost ALL satellite signals on 2H/2J. Do I need to replace Duo Node?

[davelanton]

Woke up to find that all of my TV's are showing "Acquiring Satellite signal" message. Tried restarting the Hoppers, no change. DVR playback is fine, so my guess is the Duo Node failed?

I am a new customer for about 6 months, and I pay for the monthly maintenance. What's the quickest way to get this fixed?

Thanks

 

[navychop]

First, unplug everything. After 10+ seconds try replugging everything. While rebooting, check that all coax is tight and nothing has knocked the dish.

No luck? Call Dish ask for tech support.

 

[John Kotches]

everything should include disconnecting power to the duo node.



Sent from my MB855 using Tapatalk 2

 

[lucky86]

Do you know if you also have a switch installed? If you have a 44 switch, make sure you reset the power inserter for the switch. Did you try running a checkswitch test?