Making Directv receiver work on both tuners using SWM

[golfer87]

I recently moved to an apartment which has SWM. I hooked up my HR-21 receiver. I could only get one tuner to work. The receiver periodically freezes and I have to re-set it. Any help?

 

[randyk47]

Did you check to see if you have single or dual tuner enabled? As I recall it's a choice through the setup process so you're going to have to do a restart. As for checking the SWM and potential freezes I can't offer much help there. Once you get both tuners working, if indeed it's just a matter of setting the receiver to dual tuners, then you can check the SWM strength meter to see what it's reporting and if you're truly getting SWM.

 

[jdspencer]

Are you sure the apartment has SWM or some other kind of system?

 

[dishrich]

I'd be willing to bet that your apartment is using older STACKED technology, NOT SWM. Stacked is where they take one entire polarity & "stack" it up (frequency-wise) over the entire lower polarity frequency. It normally ONLY gives you the 101 sat, also & none of the H series boxes are compatible with it, sorry. (at least w/out external equipment)

Have you checked ALL your channels - I'd also be willing to bet you're missing some of them, too...