New Email Address

[Former member 134676]

A few months ago I changed my email address with Directv, however they still send my statements to my old email address. Does anyone know where I need to change the email address to get invoices sent to my new email address?

 

[raoul5788]

Have you tried calling?

 

[Former member 134676]

Yeah I just called in and they said its showing the right email on their end so they did an account refresh so I'll have to wait a month to see if its fixed.


Posted Using The New SatelliteGuys Reader App!

 

[Jimbo]

Yeah I just called in Nd they said its showing the right email on their end so they did an account refresh so I'll have to wait a month to see if its fixed.

Posted Using The New SatelliteGuys Reader App!

Should have asked them to send you a Test email .... they often will send one stating what your last corospondence was about.

Sent from my Samsung Epic using SatelliteGuys

 

[Former member 134676]

Should have asked them to send you a Test email .... they often will send one stating what your last corospondence was about.

Sent from my Samsung Epic using SatelliteGuys

Thanks for the idea. I'll remember that if it doesn't work next month. I did receive an email about the calling in. All emails would go to the new except my start goes to the old so that doesn't mean it's fix yet.


Posted Using The New SatelliteGuys Reader App on my iPhone 5!

 

[Jimbo]

Thanks for the idea. I'll remember that if it doesn't work next month. I did receive an email about the calling in. All emails would go to the new except my start goes to the old so that doesn't mean it's fix yet.


Posted Using The New SatelliteGuys Reader App on my iPhone 5!

Have you checked you online D account yet to see what they currently show on file ?

 

[Former member 134676]

Have you checked you online D account yet to see what they currently show on file ?

Yeah it always been right.


Posted Using The New SatelliteGuys Reader App on my iPhone 5!

 

[Jimbo]

Yeah it always been right.


Posted Using The New SatelliteGuys Reader App on my iPhone 5!

Hmmm,
Maybe try removing it and re adding it ?