Pay-Per-Views on the Hopper w/Sling

[comfortably_numb]

There is a PPV movie sitting on my Hopper w/Sling that won't seem to post to my account. Is there a way to "force" the IRD to "phone-home" so it will post?

 

[DNSTrainer]

Try Menu -> Settings -> Network Setup -> Tests and click on the Call Out button. Don't have any PPV's here to test that, but I seem to remember that as a way to send all the stored info regarding purchases.

 

[comfortably_numb]

I have a broadband connection, though. will that still do the trick?

 

[navychop]

Probably. Try it.

 

[comfortably_numb]

When I select "call out," it says "No call pending"

 

[navychop]

Call Dish technical support.


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[DNSTrainer]

Do you see the PPV movie listed under Menu -> Purchase History? If not, then it has probably already been "called in" and should appear on your next bill.

 

[comfortably_numb]

That's the weird thing; they are still listed there. A Dish CSR said they sent a hit for "collection retrieval" to the box, but I don't think that worked either.

 

[lucky86]

How long has the event been there? I believe those events stay there till the box needs to call out and then will call out on its own.