Please help w/acquiring signal problem - Sirius

[Ecrivaine25]

I brought my Sirius boom box, which I use at home with my active account often, into work to my office. I have the same setup with the walls in my office as I do at home. I have a window that faces south and walls on the other sides of me. The Sirius antenna must face east, I’m told, to acquire a signal, as opposed to the XM one, which has to face south or something. Well, at home, as I stated, as at my office, I have a wall to my east side, but I usually get a signal from facing it kind of caddy corner to the southeast and wedging it high into the corner of the window sill. Well, at work, in the same circumstances, I cannot get a signal. I tried everything – moving it high up and down low, this way and that.

I’m assuming by all accounts, since I’m doing the exact same thing as at home, it should work.

I e-mailed Sirius customer service, but I’m a little impatient, and I thought I’d try posting on here too to see if anyone else had had the same problem. Maybe Sirius sells some kind of a booster for the antenna? Is there any solution you’ve found?

I had XM radio for a short time, but even though they supposedly offer comparable stations to the ones at Sirius, I didn’t find I liked them as much. I like Sirius and would like to stay with them and have already paid for one year of service. I live in Wyoming, where the radio stations are few but leave MUCH to be desired in the way of variety.

Any advice would be great. Thanks.

 

[charper1]

What is your location?

 

[charper1]

Are you placing the antenna due east or angling it mostly upward but in an eastward direction? Are you sure there no obstructions?

 

[StevenD]

Its also quite possible that an office building's windows are much different from your windows at home. They could be thicker, more insulated, have reflective coatings, etc. All of those could affect your signal.