Record not working on Shaw 630

[sparksals]

Before I call up north, I'm wondering if it is an easy fix. I was home in Canada, came back and the time on my Shaw PVR was frozen. I could watch TV, but I couldn't use the recording or add programmes to record. I rebooted the machine, everything went fine, I was able to get the guide, set a show to record and all my recorded programming was there.

I went to watch some recorded shows yesterday, clicked PVR and it said my PVR list was empty and it will not let me record anything. There was a message that my protected recordings were full and I can't record anything unless I delete some shows. yet, they are all gone. When I fixed the problem a few days ago, there was still 30% space and not a lot to record.

I don't know what happened. I see there was some external harddrive addition. Has this caused any problems? All I know is it worked fine after the reboot, all my shows were there. Now I have nothing and it won't let me record or set shows to record.

Any ideas?

 

[sparksals]

Hmm anyone??? I called and unplugging it worked temporarily. It freezes and when it freezes,it removes the recording list. It is a PITA. Anyone have any idea???

 

[Frenchophile]

there was a recent update to the firmware (8.26) which has caused problems like yours to others. i would suggest looking at the forum on digitalhome dot ca

 

[showtime]

Also sounds like the hard drive could be failing. Had one do the same thing and after a week of freezing etc it would not boot anymore.

 

[bayguy]

Hi sparksals do what frenchophile said, people are talking about exactly the problem you said. Look for the thread about the sw update there's also one for 630 owners. Good luck!