Telus reciever with dual lnd satellite missing channels

[Cal12]

in the edmonton area, have a telus reciever with a dual lnb satellite. I have strong signals with 91 but cant get 82. Do i need a switch that goes behind the satellite. i can get some channels when i have the 91 active, and the others when 82 is active. when i runa check switch it sais it can reset but i might lose channels.

 

[Slartibartfarst]

Need more info please.

Do you have 1 or 2 LNBF's on the Dish?
Does the LNB(s) take up half of the "Y" yolk on the front Dish, or all of it?
What model Receiver?
Is this a new Installation?


Just as an FYI;

A Dual LNBF takes up 1 slot on the "Y" Yolk.
A Twin or Quad LNBF takes both slots of the "Y" yolk.

 

[Kraven]

Telus receiver, dish aimed at 82/91?

 

[Mr Tony]

Telus satellite is basically BellTV but in the west
same receivers (Dish receivers with Bell or Telus software in it)
same satellites (82 & 91)

 

[Slartibartfarst]

I am well aware of the way Telus Sat works.

I am trying to find out if he has 2 x Duals or a Twin LNBF and if he has them (it) aimed correctly.

My guess would be 2 x Duals and he needs an SW21 but until he answers I don't know.

 

[Mr Tony]

I am well aware of the way Telus Sat works.

I think Kraven was more questioning to the OP, not you