Terrible customer service to get MUCH WORSE

[mwgiii]

Charter is closing all US call centers and outsourcing overseas:

http://stlouis.bizjournals.com/stlouis/stories/2006/09/04/story6.html

 

[cableman265]

They have not closed all US call centers. They replaced the 6 they did close with a seperate company that handles calls. Be careful calling after hours, thats when it gets routed overseas.