OK, thanks. I went to the VOOM web site and found this about
installations:
Service Work:
- Installation of the VOOM satellite dish and the high definition
antenna in the most appropriate available location. Wiring and
connection of VOOM receiver unit to 1 television using up to 125ft of
coaxial cable.
- Connection of a telephone line from the VOOM receiver to a phone
outlet. VOOM will supply up to 25' of appropriate cabling to connect.
Available Extras:
- Installations requiring special accommodations or work requiring
more cable may incur additional charges.
- Additional charges may also be due in the case of situations
requiring additional time or hardware. Such situations may include,
but aren't limited to, houses over 2 stories tall, houses with
limited visibility of sky due to trees or other obstructions (line of
sight issues), work requiring cables or telephone cords to be hidden
in walls or moldings, setup and or connections of televisions or home
theater systems, and other customer requests for a customized
installation.
- Any additional charges will be identified and a quote will be
provided to the customer for approval before work begins.
So, with that last line, I guess he has grounds for doing a quote. I
think I'm safer that way because I can always just not get the system
if he says I have to pay more. When I had cable installed, I got
charged alot for some very minor connections. Anyway, I'll just wait
and see what he suggests. One thing he did mention was that the OA
antenna that comes with the system is bad and wants me to buy his for
something like $100. Doesn't the included antenna do the job?
--- In
VOOM@yahoogroups.com, "thegrod" <bruceg@h...> wrote:
> That's incorrect. A tip is fine if you feel it justified but VOOM
pays for
> almosteverything needed. If he tries to charge you extra for
longer cable,
> etc it may be justified. There is an official written policy on
this I
> believe and you should be able to find what you need on the VOOM
site or
> from a CSR.
> Don't let him con you. He should show up to do the installation,
not "give
> you an estimate". Call VOOM and insist on someone else...
> ----- Original Message -----
> From: "cutestew1962" <cutestew1962@y...>
> To: <VOOM@yahoogroups.com>
> Sent: Friday, January 14, 2005 11:28 AM
> Subject: [VOOM] Re: Pros and Cons
>
>
> >
> >
> > Thanks, rjones,
> >
> > I printed your reply and will share it with the wife this
evening. I
> > have a VOOM installer coming out on Tuesday to look at my setup
and
> > give me an estimate on the cost of "doing the job right" as he
says.
> > I guess he wants to make some money on the install which, I can't
say
> > I blame him. But doesn't VOOM pay him to do installations as an
> > authorized VOOM dealer? I wouldn't mind giving him a cash tip if
he
> > does a good job - that way the wife won't know about it. Anyone
else
> > been charged extra for installation during the one dollar promo?
> >
> >
> > --- In VOOM@yahoogroups.com, r.jones1116 <satguys2004@y...> wrote:
> >>
> >> If you own a HDTV and have $1.00 that is all you should need to
> > sell the
> >> idea.
> >> I have had every form of DBS and cable that is available in my
area
> > and
> >> had no problem giving them up. I can't imagine being without my
> > Voom.
> >>
> >>
> >> --
> >> r.jones1116
> >> -----------------------------------------------------------------
---
> > ----
> >> This message was posted via http://www.satelliteguys.us by
> > r.jones1116
> >
> >
> >
> >
> >
> >
> >
> > Yahoo! Groups Links
> >
> >
> >
> >
> >
> >
> >
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