I want internet via satellite even more now once I found out about my phone company reducing my data speed. We have been with Verizon for a long time (even back when they were Bell Atlantic). I was getting 53K until I switched to Fibernet phone service which had a better deal with their package. Well my internet connection speed got cut in half to 24K. They said that they had to go through another box and each one they go through cuts the speed in half. There was nothing that could be done about it.
We had billing issues and they wanted $17 do downgrade service to a cheaper package so that was the final straw and we switched back to Verizon and got service switched back to them today after being with the other company for a few months. My connection speeds are still slow ranging from 21K to 28.8K but averaging 24K. They said that it depends on what switchboard/place they hook me up at and I asked if they could hook me up to the one I was on or one that I could get the 53K on. They said they could not do that and that they only guarantee a dialtone, that I will receive phone calls and be able to send them.
Another CSR told me that they only guarantee 12K and they tell me that they only provide phone service and that their lines were not made for the internet and cannot guarantee an internet connection through their lones, only phone service. I said that was pathetic that its bad enough at 53K. I cannot get DSL, Cable Broadband, Wireless, or anything out here. If I didnt have web browser accelerator then I would be browsing at a crawl. You would think that the service would get better, not worse.
I went from bad to worse with dialup and it is out of my hands. I told them that maybe I should keep disconnecting service and connecting service back until I do get my 53K back. They said that they could come out and check the lines on the outside of my home but if they find no problems with it then they would charge me over $90 for coming out. I told them that was NOT acceptable. What other options do I have here or so I really have any other than the expensive two-way satellite internet? I live 7 road miles in between two towns that has cable internet and DSL.