Upgraded from Dish America to AT 120+ and lost HD channels?

[redbarron1]

Should I have lost channels that were HD to SD when going from Dish America to AT 120+?


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[JSheridan]

Should I have lost channels that were HD to SD when going from Dish America to AT 120+?


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Dish America is an HD package. You have to add HD to the AT packages to get the HD channels. It's $10 a month unless you can get a new customer or long time customer deal.

 

[bigjohnok]

Dish America is an HD package. You have to add HD to the AT packages to get the HD channels. It's $10 a month unless you can get a new customer or long time customer deal.

or you if you get the right csr and complain enough you can get hd free for 24 months.

 

[Laddyboy]

Does one not have free HD for Life even if subbed to a Dish America package? I mean either the sub is new and should have free HD for 24 months or is a longer time existing sub and has free HD for life grandfathered.

 

[JSheridan]

or you if you get the right csr and complain enough you can get hd free for 24 months.

That's what I meant by 'long time customer deal'.

 

[ChadT41]

If he took advantage of hdffl at any point he should have the capability of going back. Unfortunately, if he is a lifetime DA customer then he will not have anything to be grandfathered to.

 

[Rolling Joe]

To not include HD, even as a limited time promo when upgrading, is a failure of the DISH marketing department.

 

[jerryez]

Go to My Account at the Dish site and look in programming. At the is top is a price summary that list HDFFL. It will list whether you should have it or not. I have Dish America, but had a higher package with HDFFL.
Mine is:
HD Free For Life (reg $10) $ 0.00

 

[Tampa8]

Does one not have free HD for Life even if subbed to a Dish America package? I mean either the sub is new and should have free HD for 24 months or is a longer time existing sub and has free HD for life grandfathered.

That depends - not all long time subs got HD for life, it was not an automatic.... You either paid $99 one time, or used paper billing and auto pay. Question is, did the OP get HD for life when it was available?