Best rule my old CEO use to preach to us... Treat the janitor the same way you treat me, or start cleaning your own sh*t". This was the first time I have had a CEO that made it a goal to memorize 1200 people by face and name and their background. I was sad to see him retire, and was less sad about quitting that job in October, partially due to Ray Fidel leaving last Feb. He may have been a criminal, but damnit, he was a hell of a leader.