. they know were shopping around for another service. no one should be having to call in pulling there hair out yelling and screaming wanting to throw the remote at the t.v.!!!
. Hell i can't get them to take my acct away from AT&T it will happen when it does is all we hear even after telling em AT&T'S billing system for direct is a disaster!!!
they also sent us an e-mail saying that we owned everything including the genie 2 and the 4k clients. there ours to keep!!!
and we could reactivate them at any time if we wanted. the rep also said there changing things around from how AT&T ran it.. i remember AT&T wanted the genies and 4k clients back.. they would not even let you buy one..
they e-mailed us saying we owned the 4k minis and the server. and we could use it at anytime if we wanted.. there reasoning was there changing things around from how AT&T ran it wich was into the ground!!! the only thing they would want back now are the gemini's why who knows!!! i don't think it can be converted into just a streaming box like the ospry boxes
Thats beyond Bizarre ... seeing they have been using a Rental (you don't own ) anything for Many many years now ...
it stated the hardware was leased in the contract but that was during the old AT&T days it still states it's leased if you sign up today... hmmm maybe they know the ends coming and they don't want anything back maybe it has something to do with overhead and taxes also who knows. i thought it was bizarre a rep would say that to. i know during the ATT days some of the installers would try to sell you an HR-54!!! when it was leased
i heard there moving acct's on att to dtv on a state by state basis could be a while before ones acct is moved over!!!
I'm thinking they they have already decided the future is Streaming, thus not wanting the Sat stuff back.
that's what i thought to. though why would they want the gemini's back can they be converted to a streaming box with a software update???
I think most people have been moved back to DIRECTV long ago. It was years ago when they moved my account back.
Yes they can but they are pretty dated hardware wise and they already refuse to supply them to new customers. The only thing you can get is the Gemini Air on streaming from DIRECTV. I suppose they could start offering them to stream customers again.
i always thought the gemini's were a way to get people over to the streaming side of things. they always told us we could buy the ospry boxes off of e-bay. there also not giving out the HR-54 any longer they won't give us one
a rep told us there moving accts back state by state it could be a while before that happens
if they're not manufacturing the wired ones anymore, maybe they are taking some back to keep a small supply for replacements? I imagine there are some customers that can't do wifi for some reason or another
Have my HR-54 just sitting around....when I cancled they said keep it....its been maybe 4 months....never trust them from changing there minds
The Gemini (originally called the Osprey) started as a streaming only option. DIRECTV then decided to convert them over for satellite. I have one for my satellite setup which installs as a client to my HR54 but can also be a client of the HR44 and the HS17 and it can either be wired via a DECA or wireless through a DIRECTV wireless video bridge. The hardware is the exact same for either DIRECTV Stream and DIRECTV Satellite. The installed DIRECTV software is different for satellite and stream. Originally only DIRECTV could change them from stream to satellite or satellite to stream but there are hacks posted on the internet so people can convert them over to the other service.I can't say how well it works as I have never tried to convert one from service to the other.
DIRECTV CSR reps are notorious for the lack of knowledge.
They do have different generations of them. I believe the original box only had 2 GB of RAM while the newer ones have 4 GB of Ram. The Gemini Air though is newer than both generations of the Gemini (Osprey).
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