Hopper Plus Audio Output

[rquinley]

My Sennheiser RS 195 headphones require a PCM signal audio input. In spending considerable time searching the web for what settings to use for my Dish Hopper Plus (or just the Hopper 3), none of the setup menu paths describing the path to selecting "PCM" I can find match the menu paths I can find on my Hopper. Can any Satellite Guy out there provide me with a menu path he or she has found to work? If not, I'll contact Dish Support. Notwithstanding Dish getting a lot of bad reviews for support, the one time I contacted Dish Support I got quick and useful help.

 

[Scott Greczkowski]

Go to settings
The select Device Prefrences
The select Display and Sound
Go down and select Advanced Sound Settings

Turn Dolby Digital Off.

You will now be in PCM mode.

 

[rquinley]

Go to settings
The select Device Prefrences
The select Display and Sound
Go down and select Advanced Sound Settings

Turn Dolby Digital Off.

You will now be in PCM mode.

Scott --

Your quick response is appreciated and certainly makes sense. However, I have tried that setting several times, making the switch while wearing the headphones, but not getting any sound thru the headphones. Using a Toslink cable to connect the headphones to my smart tv they work just fine. One problem might be that given the Digital Audio out port on the Hopper Plus box won't accept a Toslink cable (plugged or otherwise damaged somehow) I have tried using the headphones with an RCA to the headphones analog jack with an adapter but with no success. I'll play around a bit more trying the Hopper 3's Digital Audio port.

 

[rquinley]

Go to settings
The select Device Prefrences
The select Display and Sound
Go down and select Advanced Sound Settings

Turn Dolby Digital Off.

You will now be in PCM mode.

As per my previous response, I just used a Toslink cable between the Dish Hopper 3's Digital Audio out and my headphones digital in, but with the Hopper setting at Dolby Digital Off I'm still getting no sound through headphones. The headphone end of the Toslink is a red glow so I imagine its connected ok with the Hopper. Any other way to check that the Hopper is in PCM mode?