I've been getting a weird result...

[Orlando Vol]

Just started a couple of days ago...
When I tune in some channels by scrolling through the guide and pressing enter, about 30% of the time the channel will just be a black screen....

If I press channel up, and then back down... it comes in...

Any idea what could be causing this?

It is the same soloution I was using when there used to be a lot of silent channels... I would go up/down and then the audio would come in...

Any suggestions?

 

[JimP]

yeah, me too. Wasn't having this problem prior to the software update.

 

[TheTimm]

Personally I just chalk these quirks up as part of the price I have to pay to enjoy Voom. I do the up/down channel button thing, and enjoy the program. It does get frustrating sometimes, though.

 

[vurbano]

me too since the new software.

 

[scottabs]

Me too, and it seems to be much slower moving between channels.

 

[clpowell]

Same thing here. Anyboby else? Any solutions yet? Yea upgrades!

 

[who_the]

Get the black screen here too. No biggee, but happens.

 

[cmurray]

It happens to me also, but I noticed this with 7.33, not just the lastest version. It happens quite often.

 

[Indy]

Me too. I just had a 3rd STB added to my account yesterday and it was doing the same thing. I did a reboot on all three by pushing the power button and holding for 10 seconds. Seems to have corrected the problem on all three receivers.

 

[Sean Mota]

It looks like it could be attributed to 7.37 (latest software) but it is not. There's a lot of stuff going on behinds the scene that may have those effects, such as:

1 - Black Screen
2 - DVI Conflict Message
3 - Slow changing channels.

There are a lot of moving parts that are happening. All of them had to do with NDS and Harmonic integration of channels. And there will be more tweaking to go on until these are done. Don't panic. These little things will be resolved. Hang in there.

 

[Orlando Vol]

It looks like it could be attributed to 7.37 (latest software) but it is not. There's a lot of stuff going on behinds the scene that may have those effects, such as:

1 - Black Screen
2 - DVI Conflict Message
3 - Slow changing channels.

There are a lot of moving parts that are happening. All of them had to do with NDS and Harmonic integration of channels. And there will be more tweaking to go on until these are done. Don't panic. These little things will be resolved. Hang in there.

Thanks... I wasn't panicking, but it was starting to become frustrating...

I lived through the audio problem, so I'll probably make it throught this, LOL....

 

[vinnyv07]

Me too....I thought it might have been becasue of the snow but its happening today also.

 

[Plywodstatebum]

METOO sometimes can't even get the channel till i scroll thru a few different one's. But still happy with the best HD in the Air.......

 

[SonicRob]

Me Too

I also have the same problem i checked my bedroom and it has the 7.37 update and i need to check my Living room Voom Box i am also still happy i got the best HD out there may Voom add there channels soon.

 

[timjf]

Same here...

 

[DarrellP]

This started with me too with 7.37 and I do not use DVI, just component. I also started getting that damned white pixel streak left over from viewing the menu and I never had that before.

 

[jnardone]

Me too:
Black screen
Stuck pixel
Worse sparklies than ever on History channel and others
Low volume on Comedy channel and others
Is it time for another replacement box?

 

[DarrellP]

Is it time for another replacement box?

I think it's time for some new programmers seeing as how it is happening to all of us.

 

[zombie]

I think it's time for some new programmers seeing as how it is happening to all of us.

Or at least some better software QC staff.

 

[Sean Mota]

If some of us learn how to read some posts, may be we can all call it the same way... http://www.satelliteguys.us/showpost.php?p=371101&postcount=10