LNB 118 Indicates Red

[charlesrshell]

Just came other weird idea - if you have someone with same 118.75W dish - bring your DVR there and check again.

I don't know anyone with 118.75 dish to try that out. I am getting red 118 LNB on three 722s. My 624 is showing green on 118.

 

[Smith P.]

Brain storm ... Umm, could be bad switch ? Do you have one ?

 

[charlesrshell]

Brain storm ... Umm, could be bad switch ? Do you have one ?

Yes, DPP44

 

[Smith P.]

Change/swap input cables - input#3 [129W] and input#4 [118.75W].

 

[charlesrshell]

Change/swap input cables - input#3 [129W] and input#4 [118.75W].

I have 129 LNB cable disconnected and 61.5 connected at input 3 on the DPP44 switch. Switched 118.7 input cable to input 3 and 61.5 cable to input 4. Performed a Check Switch test and then a System info test on all DVRs. 118 LNB is still red on the three 722s and green on the 625, so I guess the DPP44 switch is OK. Details check for the 722s still says bunches of signal loses. Here are some pics. Do you know what item b, c, and f indicate? Thanks for your help Smith, P.

 

[Smith P.]

b - number of times when your DVR lost signal ( check Counters too )
c - status of phone line
f - status of HDD ( fsck, SMART)

 

[charlesrshell]

b - number of times when your DVR lost signal ( check Counters too )
c - status of phone line
f - status of HDD ( fsck, SMART)

OK, thanks for the info. So do you think a bad LNB or is it an update issue with L449?

 

[Smith P.]

Lets dig thru Counters also - can you post pictures of this ?

 

[charlesrshell]

Lets dig thru Counters also - can you post pictures of this ?

Here you go.

 

[Smith P.]

I'll look thru later today.

 

[charlesrshell]

I'll look thru later today.

OK, take your time. I appreciate you helping out. It would be nice if you gave us info for every line, if you wish. There are probably bunches of us that would benefit from your info. I noticed this morning my average temp dropped one degree on this 722. I installed another fan on this DVR two days ago. I have it blowing in on the right side of the case thru the air inlet. The left side of the case (out vent) already has a dual fan installed. I am going to get this thing to cool one way or the other. When or if it drops some more I will post it in the other thread that is going on for DVR temps. Thanks again for all your help.

 

[Smith P.]

OK, here is preliminary analysis compare to known to me 622 box.

Common picture telling me your DVR have hardware problems because:
- mini WD number is too high: 14 vs 0
- OS monitor WD: 12:47 vs 0:6
- queue ID/count: 53:28 vs 0:0
- HDD transfer mode: 0 vs 5 ( unkn speed (?) vs 133 Mbps (?))

and too many Lost Locks [ of sat signal]: 27:60 vs 12:30.

Other ppl with good and bad conditions of their 622/722 could check and compare same counters for obtain wider info.

Would be useful to see 'stb_health.gz' from first partition, but it would require open a cover, do hot swap SATA cable to your PC and using UFSexplorer program pull the file. Plus it will require to censor some sensitive info from it.

 

[charlesrshell]

OK, here is preliminary analysis compare to known to me 622 box.

Common picture telling me your DVR have hardware problems because:
- mini WD number is too high: 14 vs 0
- OS monitor WD: 12:47 vs 0:6
- queue ID/count: 53:28 vs 0:0
- HDD transfer mode: 0 vs 5 ( unkn speed (?) vs 133 Mbps (?))

and too many Lost Locks [ of sat signal]: 27:60 vs 12:30.

Other ppl with good and bad conditions of their 622/722 could check and compare same counters for obtain wider info.

Would be useful to see 'stb_health.gz' from first partition, but it would require open a cover, do hot swap SATA cable to your PC and using UFSexplorer program pull the file. Plus it will require to censor some sensitive info from it.

OK, thanks Smith, P. Should I call dish or wait tell it doesn't work anymore? Where do you learn all these things? I would like to learn too. Thanks again.

 

[charlesrshell]

I just did a System Info check today and LNB 118 is now green. I have been checking it every couple of days or so since I started this thread and it is has been red with bunches of signal loses. I just sent Dish Tech support an email last weekend and asked for an update on how they were doing on troubleshooting this issue. Here is the main part of their reply: "Thank you for your email. I'm sorry but unfortunately we do not have a status report for this situation at this time. Generally these issues are resolved via software information sent directly to the receiver. Please remember to turn off your receiver when you are not watching TV, so that it can receive the update when it becomes available. If the receiver is not powered off, it will not be able to download the update when it becomes available." Is there anyone else with green LNB 118 now?

 

[Smith P.]

Did you got new FW L5.10 on the receiver ?!

 

[charlesrshell]

Did you got new FW L5.10 on the receiver ?!

Yes, I got the FW L5.10 on all 722s this morning. Do you think they had a fix with this update?

 

[Smith P.]

Only by your experience.

 

[Dah-Henny]

FWIW, the 322 I deactivated a few weeks back had green status on 118. I replaced it with a second 222 and it shows red status.