Problems with my reciever DVR 508

[neljtorres]

I am having problems with my 508 it doesn't want to download new software I called dish last night and the CSR told me that I have to buy a new reciever. That they could not do nothing, can any one help me.

 

[Kaydigi]

Did you try the front panel reset method, or Check switch to force the update?

 

[neljtorres]

Did you try the front panel reset method, or Check switch to force the update?

I am trying now the front panel reset method.
Thanks