RE: [VOOM] No Service AGAIN!

[Robert Heitner]

It doesn't matter who this guy is contracted by, Voom, Directv, Dish or a
cable company. That kind of action is completely in excuseable and he should
be severely reprimanded by whomever he work for, if not fired. His actions
do NOT speak for VOOM. You have to know that.

Call Voom and let them know and demand another installer or installer
company.

Good luck,

Robert Heitner Jr.
Data Developers Plus, Corp.
281.538.2886 X106
<blocked::http://www.ddpcorp.com> http://www.ddpcorp.com

Home of the #1 Contact Management Solution!
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_____

From: Michael Norman [mailto:mwnorman@yahoo.com]
Sent: Sunday, December 12, 2004 2:30 AM
To: VOOM@yahoogroups.com
Subject: [VOOM] No Service AGAIN!


Ok, I'm frustrated. No service again. The installer
made up his mind before he even showed up at my house
that he was not going to do an intall for Voom.

He called and said "I'm familiar with your area and
trees are going to be an issue and that it is probable
you won't get a signal."

Hmmm...I was so concerned I called my brother, a
telecommunciations/microwave technician with ATTWS,
and requested he be available for the installer. My
brother was certain that the house had a clear sight
to 61 from the house.

The installer wanted nothing to do him or his expert
advice. Nor would he leave us his name.

What kind of lousy outfit is this company? They
wouldn't even try...he made up his mind before he
arrived and was absolutely adamant against doing an
install that no amount of reasoning worked.



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[Michael Norman]

[VOOM] No Service AGAIN!

Ok, I'm frustrated. No service again. The installer
made up his mind before he even showed up at my house
that he was not going to do an intall for Voom.

He called and said "I'm familiar with your area and
trees are going to be an issue and that it is probable
you won't get a signal."

Hmmm...I was so concerned I called my brother, a
telecommunciations/microwave technician with ATTWS,
and requested he be available for the installer. My
brother was certain that the house had a clear sight
to 61 from the house.

The installer wanted nothing to do him or his expert
advice. Nor would he leave us his name.

What kind of lousy outfit is this company? They
wouldn't even try...he made up his mind before he
arrived and was absolutely adamant against doing an
install that no amount of reasoning worked.



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[Michael Norman]

Yes, I am speaking of the installation company not
voom.

My brother was so mad at the guy. The nameless
installer just kept saying "you just have too many
trees and I'm going to close out the install right
now."

Brother countered with..."which tree are concerned
about? The house on the water. Is it the trees on
the island across the way?" The installer would never
respond but to say again..."you have trees blocking
the signal from the satellite and I'm closing out
your ticket?"

We finally countered with "you aren't even going to
try?"

Please keep in mind that we have an old C-band dish in
the yard - though that hasn't been used in a few
years. But when we last used it, the eastern most
satellite was at 72 and it was PAST the trees. The
satellite came in CRYSTAL clear.

Mike


--- Robert Heitner <ddprobert@yahoo.com> wrote:

>
> It doesn't matter who this guy is contracted by,
> Voom, Directv, Dish or a
> cable company. That kind of action is completely in
> excuseable and he should
> be severely reprimanded by whomever he work for, if
> not fired. His actions
> do NOT speak for VOOM. You have to know that.
>
> Call Voom and let them know and demand another
> installer or installer
> company.
>
> Good luck,
>
> Robert Heitner Jr.
> Data Developers Plus, Corp.
> 281.538.2886 X106
> <blocked::http://www.ddpcorp.com>
> http://www.ddpcorp.com
>
> Home of the #1 Contact Management Solution!
> <blocked::BLOCKED::http://www.riatacrm.com/>
> http://www.riatacrm.com
>
>
> _____
>
> From: Michael Norman [mailto:mwnorman@yahoo.com]
> Sent: Sunday, December 12, 2004 2:30 AM
> To: VOOM@yahoogroups.com
> Subject: [VOOM] No Service AGAIN!
>
>
> Ok, I'm frustrated. No service again. The
> installer
> made up his mind before he even showed up at my
> house
> that he was not going to do an intall for Voom.
>
> He called and said "I'm familiar with your area and
> trees are going to be an issue and that it is
> probable
> you won't get a signal."
>
> Hmmm...I was so concerned I called my brother, a
> telecommunciations/microwave technician with ATTWS,
> and requested he be available for the installer. My
> brother was certain that the house had a clear sight
> to 61 from the house.
>
> The installer wanted nothing to do him or his expert
> advice. Nor would he leave us his name.
>
> What kind of lousy outfit is this company? They
> wouldn't even try...he made up his mind before he
> arrived and was absolutely adamant against doing an
> install that no amount of reasoning worked.
>
>
>
> __________________________________
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> Yahoo! Mail - Find what you need with new enhanced
> search.
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>
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>
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>
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> :HM/A=2128215/rand=606717783>
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>
>
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>
>
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>
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>
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>




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[Bruce Grodner]

Did he at least have a compass out?
----- Original Message -----
From: "Michael Norman" <mwnorman@yahoo.com>
To: <VOOM@yahoogroups.com>
Sent: Sunday, December 12, 2004 8:56 AM
Subject: RE: [VOOM] No Service AGAIN!


>
> Yes, I am speaking of the installation company not
> voom.
>
> My brother was so mad at the guy. The nameless
> installer just kept saying "you just have too many
> trees and I'm going to close out the install right
> now."
>
> Brother countered with..."which tree are concerned
> about? The house on the water. Is it the trees on
> the island across the way?" The installer would never
> respond but to say again..."you have trees blocking
> the signal from the satellite and I'm closing out
> your ticket?"
>
> We finally countered with "you aren't even going to
> try?"
>
> Please keep in mind that we have an old C-band dish in
> the yard - though that hasn't been used in a few
> years. But when we last used it, the eastern most
> satellite was at 72 and it was PAST the trees. The
> satellite came in CRYSTAL clear.
>
> Mike
>
>
> --- Robert Heitner <ddprobert@yahoo.com> wrote:
>
> >
> > It doesn't matter who this guy is contracted by,
> > Voom, Directv, Dish or a
> > cable company. That kind of action is completely in
> > excuseable and he should
> > be severely reprimanded by whomever he work for, if
> > not fired. His actions
> > do NOT speak for VOOM. You have to know that.
> >
> > Call Voom and let them know and demand another
> > installer or installer
> > company.
> >
> > Good luck,
> >
> > Robert Heitner Jr.
> > Data Developers Plus, Corp.
> > 281.538.2886 X106
> > <blocked::http://www.ddpcorp.com>
> > http://www.ddpcorp.com
> >
> > Home of the #1 Contact Management Solution!
> > <blocked::BLOCKED::http://www.riatacrm.com/>
> > http://www.riatacrm.com
> >
> >
> > _____
> >
> > From: Michael Norman [mailto:mwnorman@yahoo.com]
> > Sent: Sunday, December 12, 2004 2:30 AM
> > To: VOOM@yahoogroups.com
> > Subject: [VOOM] No Service AGAIN!
> >
> >
> > Ok, I'm frustrated. No service again. The
> > installer
> > made up his mind before he even showed up at my
> > house
> > that he was not going to do an intall for Voom.
> >
> > He called and said "I'm familiar with your area and
> > trees are going to be an issue and that it is
> > probable
> > you won't get a signal."
> >
> > Hmmm...I was so concerned I called my brother, a
> > telecommunciations/microwave technician with ATTWS,
> > and requested he be available for the installer. My
> > brother was certain that the house had a clear sight
> > to 61 from the house.
> >
> > The installer wanted nothing to do him or his expert
> > advice. Nor would he leave us his name.
> >
> > What kind of lousy outfit is this company? They
> > wouldn't even try...he made up his mind before he
> > arrived and was absolutely adamant against doing an
> > install that no amount of reasoning worked.
> >
> >
> >
> > __________________________________
> > Do you Yahoo!?
> > Yahoo! Mail - Find what you need with new enhanced
> > search.
> > http://info.mail.yahoo.com/mail_250
> >
> >
> > Yahoo! Groups Sponsor
> >
> > ADVERTISEMENT
> >
> >
>
<http://us.ard.yahoo.com/SIG=129qb8nru/M=295196.4901138.6071305.3001176/D=gr
> >
>
oups/S=1705036932:HM/EXP=1102926574/A=2128215/R=0/SIG=10se96mf6/*http://comp
> > anion.yahoo.com> click here
> >
> >
>
<http://us.adserver.yahoo.com/l?M=295196.4901138.6071305.3001176/D=groups/S=
> > :HM/A=2128215/rand=606717783>
> >
> > _____
> >
> > Yahoo! Groups Links
> >
> >
> > * To visit your group on the web, go to:
> > http://groups.yahoo.com/group/VOOM/
> >
> >
> > * To unsubscribe from this group, send an email to:
> > VOOM-unsubscribe@yahoogroups.com
> >
> <mailto:VOOM-unsubscribe@yahoogroups.com?subject=Unsubscribe>
> >
> >
> >
> > * Your use of Yahoo! Groups is subject to the Yahoo!
> > Terms of Service
> > <http://docs.yahoo.com/info/terms/> .
> >
> >
> >
> >
> > [Non-text portions of this message have been
> > removed]
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> >
> >
> >
>
>
>
>
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