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Spectacular Self Install not fixed by a tech!! | SatelliteGuys.US

Spectacular Self Install not fixed by a tech!!

chadzx11

SatelliteGuys Pro
Original poster
Jan 28, 2006
1,190
0
memphis
mustcarry.jpg


61.5 dish, no longer needed.

500.jpg


Dish 500

21closeup.jpg


Close up of the dangling 21 switches

21switches.jpg


backed off view of 21 switches and craptacular wiring.

wiring.jpg


more junky wiring.....

groundwtf.jpg


Ground. nice.

groundLOL.jpg


close up of ground.

cableentrybedroom.jpg


Cable entry, bedoom.

wiredoor.jpg


Cable to the living room, over the door.

cableentrylivingroom.jpg


Cable entry, Living room.
 
That was before I got there. As you can see from the pix, the roof is leaking. I have no idea why the tech that installed the must carry dish didn't fix this flaming pile of crap, so it fell to me to do it. Here is how I left it:

after1.jpg

Dish 500 (must carry kicked to the curb)

after2.jpg

Proper grounding (imagine that)---wouldn't want their crappy house to burn down.

after3.jpg


cable run. Most of the wood was rotten, so it was difficult to get the clips to stay in!

after4bigfukinhole.jpg


Here is the main door for the roaches and rats to come in.

after5.jpg


Living room cable entry.


after6.jpg


Bedroom cable entry.


The only parts that were reused were the recievers and dish 500. I left the must carry on the ground. They moved channel 30 off the 61.5 over 6 months ago. This is how a tech gets screwed. I had to do a complete 2 room installation FROM SCRATCH, yet I'll be paid less than a single room installation. That SUCKS! :mad:


This was in Arkansas, not that it should come as any surprise.
 
All that i can say is :eek: That does suck. It;s nice to see someone that takes pride in their work. Excellent job.

Scott
 
webbydude said:
I'm just surprised your customer could afford television. My God, what a...umm..."home".


Is that a roof with all that beach sand on it? I am confused on how people are allowed to live in a house like that, looks like it should be condemed. Man I hope they don't have kids cause if it rains, there's gonna be a mudslide coming off the roof.

Heh, I like the last one with the fire extinguisher outside. If I lived there, I would have a can of gas outside just incase it started on fire, I could help make sure it burnt to the ground.
 
thiggin2 said:
:D I don't think that is sand it looks like some sort of covering.


Its a tarp. The roof was leaking and they are getting a new roof. Originally, I was out there for a service call, but seeing how much work was required, I balked. I really felt like the cat in webbydude's avatar.



It is the house of an elderly woman who didn't get out of bed the whole time I was there. It is her son in law's house. She directed me to ask him for permission to drill those holes in the walls. He started talking about putting up vinyl siding. I said NOTHING, but I am thinking. Dude, you can dress up a turd, but it is still a TURD!!!!!!!!

Best part: There was a late model full size chevy truck in the drive way (probably cost more than the house is worth), and the son in law was rolling in a late model dodge dualie. YAY, priorities!

And this isn't even the worst house I've ever been to. Hell, Its not even in the top ten. I would like to skin the tech who put the must carry up, as he should have been the one to spec it out.

To qualify to be paid for a reinstall, I have to do a QC. If you all are nice, I will post that. :D Minus the customer information, natch.

I forgot to mention the best part. She was griping about having to pay the $30 DHA/DHPP service call. She got a 2 room install for $30, and she is griping about it!!!!!!! I bit my lip.....
 
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Makes me wanna cry. I count my blessings every day, because i too am of humble origins. No worries that bxxxxxd will get the same treatment from his own children. I know the breed, they look like 80 at age 45, and have a brief moment of macho glory between the abusive childhood (mostly by neglect) and early retirement courtesy of self-inflicted abuse (2 PPD, scotch, meth, u name it).

Yes, this too belongs to Uncle Sam :)
 
Nice installation!

When I first started doing Dish I would have done the same thing, but after doing several re-installations like this on service calls and not getting any appreciation or additional compansation from the customers I stopped.

The customer complaining about paying $29 is classic!
 
So whats your point? That the customer did a sorry job installing Dish? I've seen "professional" installers install Dish/Directv worse than that before, in fact, the one and only time I allowed a "professional" install, he didn't ground ANYTHING, he started and drilled three holes for one cable, then handed me his drill and said "you do it". I spent something like $50, and half of a Saturday reworking the entire job, re-running my coax, grounding the dish, and installing grounding blocks, etc... I also removed the dish from my roof, because I think a roof install is a sorry excuse for an install, and put my dish on a pole mount.

First time I installed a dish, it was a Directv system back in 1997, and that same year I installed three different systems. And since then I've installed or re-installed Dish Network and Directv systems four or five times. For some reason, I knew more about it than that stupid "professional" installer.

My point, customers may not always know what they are doing, but sometimes so called professionals, don't know as much as the customer.

It sounds and looks like you do, which I am glad to know there are professionals out there that know what they are doing. :)
 
The only thing I see that you missed was the drip loops on the left side of the groundblock are upside down, outside of that you did a great job on cleaning up the install. Luckily you had the time to do the cleanup, whats the workload like at the Memphis DNS facility there? We average 86 - 112 units a day here in michigan.
 
chadzx11 said:
That was before I got there. As you can see from the pix, the roof is leaking. I have no idea why the tech that installed the must carry dish didn't fix this flaming pile of crap, so it fell to me to do it. Here is how I left it:

after1.jpg

Dish 500 (must carry kicked to the curb)

after2.jpg

Proper grounding (imagine that)---wouldn't want their crappy house to burn down.

after3.jpg


cable run. Most of the wood was rotten, so it was difficult to get the clips to stay in!

after4bigfukinhole.jpg


Here is the main door for the roaches and rats to come in.

after5.jpg


Living room cable entry.


after6.jpg


Bedroom cable entry.


The only parts that were reused were the recievers and dish 500. I left the must carry on the ground. They moved channel 30 off the 61.5 over 6 months ago. This is how a tech gets screwed. I had to do a complete 2 room installation FROM SCRATCH, yet I'll be paid less than a single room installation. That SUCKS! :mad:


This was in Arkansas, not that it should come as any surprise.

nice job on a shack of a house....
 
What is the odd of that account churning? Nice reinstall. Good ole trusty camera is definately needed these days. those before pics are common installs (sad) but true for alot homes in that condition
 
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a customer should at least check on the tech occassionally, if they are not able to follow him around. I always try to keep it off the roof, but I try to use a pole mount as a last option. Thought most of the time, I work in rural areas. If I am near the city, I call PA one call and reschedule for a pole mount. Nothing like plowing into a phone line underground.
 
Van said:
The only thing I see that you missed was the drip loops on the left side of the groundblock are upside down, outside of that you did a great job on cleaning up the install. Luckily you had the time to do the cleanup, whats the workload like at the Memphis DNS facility there? We average 86 - 112 units a day here in michigan.


I never heard of upside down drip loops, I was going for uniformity, but I had to settle for securing the wire where I could get good wood. That's kind of hard to do when you can't actually see the wood. Nothing like leaving a hammer sized hole in some old rotten wood.

The workload at DNS I couldn't tell you about. They hog all the jobs, then drop them on us (well usually me) when one of their guys phones it in. Yesterday, they dropped 3 installs on me at 9am, all in Tennessee (an hour away). I refused one after I got on site. It was an apartment, and I think that I have done my last apartment, period. But I am certainly not about to do one in DNSC's back yard so they can flame me on a QC. I didn't leave my last house until after 6. Going to bed at night not knowing if I have work for tommorrow is getting EXTREMELY old.
 
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Your best bet then is to get on with dish as a tech, our workload is moderate to heavy and with the work you do they would love you. I would love to be home at 6 every day but that wont happen short of a slow down in new subs and sc/tc/upgrade work coming in. During an average week Im pulling 385 - 412 points and about 55 - 65 hours of work and its all steady work.

With apartments it is a judgement call but now that dish is trying out a new flat cable it looks like it may increase the amount of these jobs that actually go through though grounding is still a majour issue with apartments. The upside down drip loop isnt much of a big deal so long as the rain water doesnt flow into the connection at the ground block. I have to give you credit though for atempting to repair the job on that squaters shack, I had to turn down a job on a place that was worse than that because there was no place solid to mount a dish, the walls were so spongey that when I put my hand on one to support myself while walking it caved in a bit.
 
Van said:
Your best bet then is to get on with dish as a tech,


Nope. Whatever they are paying is not enough for me to deal with memphis traffic on a daily basis. Those people are crackers!

As far as getting home before 6, I've worked late since thursday for the simple fact that the boss man has his head up his keister. He blew off routing last night, FORGOT to spring foward today, AND overslept. He called me half asleep at 8am, asking if I was awake. WTF? I'm a Marine, I'm up at the crack of dawn, and I never need an alarm (unless I was out all night the night before). :eek:
 
the work at our DNSC off is rather slow right now. At the end of the year there is a big push to complete every job, get every job in the ground. At the beginning of the year to the summer, there is less work and more time to spend on the job. I am not sure of other other offices, but our office has the highest seniority rate. most of the techs i work with have been there for 5 years or more. Our completion ratio is 85% and above with very low trouble/service call rate. I am not saying I am the best tech around and we do have a few of those techs you wonder how the hell they keep their job, but I take pride in my work and just amazed what other DNSC offices and contractors pull to get the job done.
 

"Lost" - timing

Pointing a Dish1000

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