SXM still giving discounts

[ScooterS]

Sorry, I posted on yours instead of Scooter.

If I recall, the CSR I had on my first call told me the $99 deal was only good for those who got a particular offer in the mail (e-mail?) and that they had sent them to people who had cars > 7 years old. Not sure why.

 

[Bruce]

If I recall, the CSR I had on my first call told me the $99 deal was only good for those who got a particular offer in the mail (e-mail?) and that they had sent them to people who had cars > 7 years old. Not sure why.

My two cars are less than 3 years old, I receive that offer in the mail ( amongst others) all the time.

 

[ScooterS]

My two cars are less than 3 years old, I receive that offer in the mail ( amongst others) all the time.

Yeah.... I've received deals for (about) $99 a year before, but not $99 for 3 years.

 

[Bobby]

Yeah.... I've received deals for (about) $99 a year before, but not $99 for 3 years.

I actually just loaded up my wife's car with the $99 for 3 years deal. It very clearly says will not automatically renew. It also says that cancellation will take effect at the end of your current billing period. My billing period ends On April 1, 2028. So, when I cancel my sub today I will have service until April 1, 2028 so they say. We shall see...

 

[Bobby]

I actually just loaded up my wife's car with the $99 for 3 years deal. It very clearly says will not automatically renew. It also says that cancellation will take effect at the end of your current billing period. My billing period ends On April 1, 2028. So, when I cancel my sub today I will have service until April 1, 2028 so they say. We shall see...


View attachment 180168

Just to recap, when i went to cancel I had to go to chat. That told me that I am set to not renew so I will not be charged ongoing!

 

[Jimbo]

Just to recap, when i went to cancel I had to go to chat. That told me that I am set to not renew so I will not be charged ongoing!

View attachment 180316

I would Print these posts from them as EVIDENCE.
With DATES

 

[Bobby]

I would Print these posts from them as EVIDENCE.
With DATES

Trust me, already done!

 

[Jimbo]

They told me, I don't have to call/text in next year either ...
If I don't, do they assure that my service won't be disconnected and my CC won't be charged at Higher rates ?

The way I look at it, I should be able to next year, Chat in and they should offer me the same price as I had this year, or Better.
If Not, then I did have to call/text in.

 

[cpalmer2k]

I did the dance with them yesterday and was able to lock in our radios at $6.99 per month plus the music fee. I pay with a Privacy.com card which lets you use any billing address and zip code so I don't have to pay any sales tax. That gets me down to $33 and change for four radios. I most likely am going to drop the portable one soon as I don't use it very often anymore which will save even more.

 

[cpalmer2k]

They told me, I don't have to call/text in next year either ...
If I don't, do they assure that my service won't be disconnected and my CC won't be charged at Higher rates ?

The way I look at it, I should be able to next year, Chat in and they should offer me the same price as I had this year, or Better.
If Not, then I did have to call/text in.

If you're on an "Advantage" plan you shouldn't have to do the dance next year. You should keep the same rate moving forward. I'd been on the Platinum Advantage plan for about 3 years and the price hadn't increased until a few months ago. They sent me an e-mail telling me that all older regular plans were increasing by $3 each, so my Advantage plans would also increase $3 per radio.

Apparently, they created the newer "Music & Entertainment" Advantage plan recently so I did a chat and was able to switch all my radios to it. It's $6.99 plus the music fee, which is basically what my original Advantage plan was before the recent increases.