Since I've had VOOM installed about a month ago I've had nothing but problems. First of all, my installer told me that this was only the third VOOM install he'd done, yet the hotshot acted like he'd done a million with the personality of a con artist. Man, do I wish I'd known about these forums before the installation 'cause he did just about everything I've since read not to let him do. He used the diplexer, gave me little to no instruction, and left saying that it was normal that I was only getting 20 or so channels and that the rest of them will come in when the download is complete. Well, after three weeks, I still get only 20 or so channels and to make matters worse, it's not even consistent as to which 20 or so channels I get (including the local ones which aren't always all there either)! At best, I've been able to get about six movie channels. At worst, about four. Channels 109 and 110 always come in, but getting the others is a craps shoot.
After finding this Internet site and reading a bit I called VOOM who apologized and had Installers Inc send the same guy back to check out the problem. This time the guy didn't even go back on the roof to check his dish/antenna pointing but instead brought a new box and spent his time in the house trying to get the thing to work properly, which he didn't, and then he left saying that they only paid him for one hour per visit! So now, one month later, I'm still left with a system that has channels coming and going as fast as that worthless installer!
Well, I've tried just about everything that I've read on this site, and have been walked through over-the-phone troubleshoot attempts by VOOM a dozen times over. Yet still, I seem to be able to inconsistently get only some of channels. Installer's Inc is sending out a different guy tomorrow. We'll see how that goes.

After finding this Internet site and reading a bit I called VOOM who apologized and had Installers Inc send the same guy back to check out the problem. This time the guy didn't even go back on the roof to check his dish/antenna pointing but instead brought a new box and spent his time in the house trying to get the thing to work properly, which he didn't, and then he left saying that they only paid him for one hour per visit! So now, one month later, I'm still left with a system that has channels coming and going as fast as that worthless installer!

Well, I've tried just about everything that I've read on this site, and have been walked through over-the-phone troubleshoot attempts by VOOM a dozen times over. Yet still, I seem to be able to inconsistently get only some of channels. Installer's Inc is sending out a different guy tomorrow. We'll see how that goes.
