The Square Shooter is an outside square dish looking antenna with a 60 mile range, i'm 30 to 45 miles from antenna I'm not sure if mounting it on top of roof would help but installer wouldn't go for that just wondering if anyone was having an luck with it, antennaweb said i need a purple range big antenna because of mountain thanks for reply may change to dish just ot get local hdtv unless voom can change setup similar to dish to get localsSean Mota said:rjbar,
if that is an inside antenna, you probably have to leave very close to the transmitter in order to get a signal. I will try an outside antenna. How far are you from your transmitter? go to www.antennaweb.com and get a distance. Depending on the distance you might have to choose an antenna. If I were you, I will get something in the 70 miles range. If you cannot get it with that, then it will not be possible. I can think of the channel master or winegard or radio shack (all outside antennas).
bestspartan said:Stretch to 16:9 Unable to stretch local and premium SD programing on HD/Digital channels................no one to date has told me whether this is an error or normal, despite several failed commitments by both the installed and Voom to follow up.
bestspartan said:Off center local channels: on rare occassions with locals, approx. 1/2 the picture tunes in.........no one has been able to answer this one for me. It is rare and is temp. fixed by tuning out of the channel and tuning back in.
bestspartan said:Sound match with visual: sometimes sound does not perfectly match visual. I haven't determined a real pattern to this occurrance....... no Voom answers on this.
bestspartan said:Freezing: began freezing 2 weeks into service......Voom asked me to reboot by holding power button 5 seconds. This did not work. I was then asked to schedule another service call. I refused, citing the installer would not do anything we couldn't do over the phone and therefor my time was not worth another failed service call. I was told they would check into altenative and follow up within a day. Follow up never occurred, but the freezing went away a few days later. So far no freezing over the last 4 days or so.
bestspartan said:Service calls: Voom Technical support are very nice, though untrained and unable to properly trouble shoot. Scheduling a service call seems to be a catch all and default answer with Voom. I'm guessing most problems can be solved remotely with proper trouble shooting. Defaulting to service calls is expensive to Voom and to the consumers time and pocket via work loss.
bestspartan said:Satisfaction: Waiting for promised future HD content (HBO, ESPN) and SD news stations (must have FOX as one of them). Will not accept paying $750 to spend countless hours beta testing if only new customers can sign on for $399 and in some cases $250 and additional boxes for $199. I will wait for Voom's answer to their very needed beta testers (that is what we are) before I assume we are being used and abused.
bestspartan said:Voom/Wilt, treat ALL your customers right (especially early adaptors) and I think you are on your way to being competitive. Treat them wrong and you will fail (we arem after all your biggest word of mouth asset or vice), especially in the midst of strong competition. I hope Voom succeeds.
Sean Mota said:I know full mode in the GWII will stretch. Did you try ZOOM and WIDE ZOOM on video 5 input. I am able to stretch the SD picture with any of these three modes when I am using Video 5 or Video 6. Video 7 is not able to stretch anything since these mode will not work on this input. I hope I did not miss the point you were making.
Sean Mota said:Yes, I can stretch SD channels if I use input 5 or 6 (component only). But this is a feature of the TV more than the VOOM box. Go to input 5 or 6 in your GWII (whether connected to the VOOM box or not) and change the mode with your remote. Does it change from normal to full to Zoom to Wide Zoom?
Oh, the trailers...Yes they have been showing these from the beginning. Some of them in HD some of them are just upconverts.
bestspartan said:it is only when there is an SD program running on an HD channel that it does not react.
Sean,Sean Mota said:Jaydee, Apone any news on your situations. Anyone else with OTA, installation or box problems that you have not been able to resolved up to this point?
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