Does TiVo Know What I Am Watching?
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TiVo knows how important personal privacy is to you, so we designed our system and established strict policies to help protect the privacy of your Personally Identifiable Viewing Information.
The TiVo DVR collects certain types of information from its users, including Anonymous Viewing Information, Diagnostic Information, Commerce Information, and Service Information. TiVo has no way to access any of your Personally Identifiable Viewing Information from your DVR without your prior consent. Without your consent, the TiVo service has no way of knowing what shows you, as an individual or household, have watched, recorded, or rated with "Thumbs Up" or "Thumbs Down."
TiVo does collect Anonymous Viewing Information. Information about viewing choices made while using your DVR (but that does not identify you as an individual or household) is collected. In other words, there is no personally identifiable information associated with the viewing information that could identify the viewing information as coming from you or your household. TiVo also collects Diagnostic Information from a small number of randomly sampled DVRs for quality control purposes. If you do not want either your Anonymous Viewing Information or Diagnostic Information used in any way, simply tell us by calling our toll free number (1-877-367-8486).
If you affirmatively elect to engage in a commercial transaction using the TiVo service, for example by responding to an advertisement on the TiVo service, TiVo will collect and disclose your Commerce Information to the commerce partner fulfilling the transaction.
We encourage you to read our complete Privacy Policy.