Well, here is some bad news for any recently signed up customers..
I re-signed up last week, after being away for the last 4 years, and, got 3 months free of blockbuster on line, and 3 months of dish platinum free as well. I was told the other day, that on October 1st, my blockbuster/dish platinum subscription would be converted to the new blockbuster streaming service on 10-1, and, my 3 months free would be transferred to that. I was glad to hear that, and, figured after the free period, and checking out how it worked, I would probably sign up for the service.
Well, after being lied to 4 times yesterday and today, when the service did not show up on my 722k, and, everyone I spoke to said it was a server/website "problem", I finally got to someone who had an IQ over 40, and he told me NO, that the 3 months free of Platinum/BB online would NOT be transferred over, and, the only way I could get the new service was to start paying 10 dollars per month for it NOW; I tired to tell him that I was told by 4 other people that the opposite would occur, and, it was a website/server issue, but he told me that was not true.
so, after being lied to by a number of folks about getting the service for 3 months, I now have no options except to pay for it immediately, and forfeit my 3 months of Dish Platinum for free and my BB disks by mail for 3 months for free...
My wife wanted us to get Direct TV, but I talked her into Dish, saying we would get 3 months of BB streaming, and that Dish were more concerned and helpful to new customers...Needless to say, I have had my ass reamed all morning, and she told me to cancel dish, and go to Direct, like she originally wanted...
I should have listened to her, and went with Direct TV....
Can a DIRT member possibly help me, or is this the way Dish treats new customers???
Thank you!