Hopper 3 terrible HD picture

[glabrecque]

But I am having this issue on every channel. Yet the 4k on demand downloads look great. Also all my old recording transfered from my Hopper 2 look terrible as well.

 

[ralfyguy]

So did you actually see a difference between the SD and HD version of a given channel?

 

[ScottChez]

I am sure others have suggested trying new HDMI cables and a different HDMI port on the TV? Maybe the TV got damaged when the cable was changed.? Long shot.
Really need the tech out. Let is know solution in case others run into this.

 

[glabrecque]

I have tried 5 cables and all ports on the TV it is not that or the 4K on demand shows would also look terrible and they look fine. Cables would not cause this issue.

 

[bmetelsky]

I have tried 5 cables and all ports on the TV it is not that or the 4K on demand shows would also look terrible and they look fine. Cables would not cause this issue.

When is the DISH tech coming out? It would be great to hear back after that visit.

 

[charlesrshell]

I have tried 5 cables and all ports on the TV it is not that or the 4K on demand shows would also look terrible and they look fine. Cables would not cause this issue.

Did you try component cables too?

 

[glabrecque]

tomorrow

 

[glabrecque]

No I didn't try component cables and if that happened to fix it then its time to switch providers lol

 

[charlesrshell]

No I didn't try component cables and if that happened to fix it then its time to switch providers lol

I hear ya. LOL

 

[glabrecque]

I hear ya. LOL

I just don't know what the issue is. My Hopper 2 with Sling picture looked fine. I have changed nothing in my setup other than bypassing my receiver because of the 4K Hopper 3 and the picture looks like it is stuck in 480i mode even though it is set to 4K, 1080p, 1080i on the Hopper 3.

 

[glabrecque]

Could a bad LNB or switch cause this? I did try and new Hopper 3 box and it looked the same.

 

[Scherrman]

Could a bad LNB or switch cause this? I did try and new Hopper 3 box and it looked the same.

I'm not sure that an LNB or switch could cause that issue. Those components usually have nothing to do with PQ. Your situation is very strange.

 

[charlesrshell]

I just don't know what the issue is. My Hopper 2 with Sling picture looked fine. I have changed nothing in my setup other than bypassing my receiver because of the 4K Hopper 3 and the picture looks like it is stuck in 480i mode even though it is set to 4K, 1080p, 1080i on the Hopper 3.

Can't wait for the final results.

 

[charlesrshell]

I just don't know what the issue is. My Hopper 2 with Sling picture looked fine. I have changed nothing in my setup other than bypassing my receiver because of the 4K Hopper 3 and the picture looks like it is stuck in 480i mode even though it is set to 4K, 1080p, 1080i on the Hopper 3.

I haven't read this thread that close. But anyway, have you tried another HDMI cable? I am sure you probably have. I would try out component cables just for giggles. You just never know.

 

[glabrecque]

HDMI cables could not cause the resolution to be lower or even more pixelated.

 

[glabrecque]

To me it is acting like it is stuck in 480i or maybe something with the HD codecs the Hopper uses. The 4K picture quality seems fine though I have only tried the one free show offered on Dish. The Netflix app on the Hopper 3 is only HD when I tried it so I can even try 4K from Netflix. Nextflix and Amazon apps on my TV have very good 4K picture quality so I am very sure it is not the TV or the cables. Tried 2 Hopper 3 boxes and both have the same issue so I am running out of options.

 

[Scherrman]

I wonder if it is some kind of communication problem between the Hopper 3 and TV. What TV do you have again?

 

[glabrecque]

LG 65EF9500 OLED

 

[patmurphey]

LG. Did you look at this thread?
http://www.satelliteguys.us/xen/threads/hdr-on-incorrectly-with-lg-display-and-hopper-3.357777/

 

[glabrecque]

LG. Did you look at this thread?
http://www.satelliteguys.us/xen/threads/hdr-on-incorrectly-with-lg-display-and-hopper-3.357777/

I did read that post as well and I am having the same HDR is on issue but I dont think it effects my picture quality at all. I originally though it might be part of the problem.