HR20-100 Problem

[kaomie]

I have had this unit for about a month and twice I haven't been able to turn the unit on. I used the remote and the power button on the unit with no success. I ended up have to unplug the unit to reset it. Any ideas?

 

[TulsaCoker]

How long have you left it unplugged? Try about 15 minutes. If no luck next time do a hard download for the newest software to upload to your box. If you seach this forum there is a number you key in at the start up screen to make the unit do this.

 

[kaomie]

I just unplug it for a few minutes, then it starts up again. But it is a pain to have to do it. I'll try to get the latest software next time. Thanks.

 

[TulsaCoker]

Sometime you have to leave the unit unpluged for many minutes to let the 'memory" or capacitors or "flux capacitors" discharge completely Good Luck

 

[michaelbudney]

Out of curiosity were you using MediaShare the time before it wouldn't power up?

 

[kaomie]

No, I wasn't using MediaShare.

 

[BluegrassGuy1976]

When the unit powers up and says "Hello your directv reciever is starting up" (or whatever the hell it is...) punch in 02468 on your remote. This will force the reciever to do a software download. What are your signal strengths on satellite 101 and 119?

 

[tfoss]

We just got a HR20-100 this Monday & it's doing the same thing, we have to reset it at least two times a day. It has the latest software. My two HR20-700's have no issues at all, is there a difference between the two models? We are definitely sending the 100 back for an exchange, hopefully we will get a 700.

 

[Jimbo]

We just got a HR20-100 this Monday & it's doing the same thing, we have to reset it at least two times a day. It has the latest software. My two HR20-700's have no issues at all, is there a difference between the two models? We are definitely sending the 100 back for an exchange, hopefully we will get a 700.

Minor differences, besides the manufacture, the -700 is made by Pace, the -100 is RCA/Thompson , if I recall corrctly.

Jimbo

 

[jdspencer]

I believe the -100 has a slightly larger hard drive.

 

[Jimbo]

I believe the -100 has a slightly larger hard drive.

Yes, it also has a different RF remote than the HR20-700.

Jimbo

 

[kaomie]

What are your signal strengths on satellite 101 and 119?

On 99 I have an 82 and on 119 I have 96.