One store already selling Hoppers

[Laddyboy]

Very different, scheduling a Hopper/Joey install prior to the 15th is a tentative action. Completion of the install is dependant on whether the customer qualifies (on the 15th) for new service or an upgrade. Unlike selling equipment before the official roll out date, a retailer has really done nothing but reserve an install date pending promotional approval of that customer on the 15th.

Yes, but the sale isn't a sale until the unit ships. I don't think SS and DS were shipping ahead of time. That's why I see no difference whatsoever.

 

[KAB]

Yes, but the sale isn't a sale until the unit ships. I don't think SS and DS were shipping ahead of time. That's why I see no difference whatsoever.

That's right, so I don't see what it is you are going on about.

 

[Bruce Glenn]

The stand is included in the Joey Box with the Joey.

My installer did not leave the Joey Stands. I saw the stands were in the Joey Box as you stated, but I can't convince Dish Customer support that they come with the Joey. Do you have any Dish literature that references that the stands come with the Joey, so I may prove that the stands come in the box with the Joey as we both know to be true? Dish support at any level I have reached will not admit that the stand comes in the box with the Joey, so I have a bit of a stand off with Dish. Thanks.

 

[ZachS@DISH]

My installer did not leave the Joey Stands. I saw the stands were in the Joey Box as you stated, but I can't convince Dish Customer support that they come with the Joey. Do you have any Dish literature that references that the stands come with the Joey, so I may prove that the stands come in the box with the Joey as we both know to be true? Dish support at any level I have reached will not admit that the stand comes in the box with the Joey, so I have a bit of a stand off with Dish. Thanks.

The stand should have been left. I can see about getting one sent out. Can you please send me a PM with your account information?